Live helpdesk
Get Updates from ADII
Subscribe to get news, updates and alerts about ADII and its products and services directly in your mailbox:
Or you may choose to subscribe to our RSS feeds:
How to use RSS?
RSS assists you to get updates about press releases, blog and other content on ADII websites. When you click the RSS button, you see the latest content displayed in a standard format, and a link Subscribe to this feed. If you click on this link, it asks to save ADII to your list of feeds. You can get updates about new content directly on your desktop with your favourite mail client like Outlook or with any RSS feed reader that you use. The popular online feed reader is Google Reader, and can be used with an account with Google.
Every business website needs a responsive helpdesk to foster client satisfaction and growth. Live Helpdesk from ADII envisages to provide a robust tool in the hand of webmasters to interact with their website visitors and to improve their RoI radically.
Live Helpdesk is designed to have the following components:
- Central Web System: This is the core of Live Helpdesk and can be installed on any 3rd-party web server. We shall also provide hosted service.
- Web API: Live Helpdesk can be integrated with a website to handle visitor inputs and subsequent interaction. We shall also provide interface for integrating Live Helpdesk with 3rd-party applications.
- Desktop client: The desktop client can be installed on a Microsoft Windows system, and can be used to interact with the central web system seamlessly.
We plan to release BETA of Live Helpdesk in April 2009.
Logica, ContentByte, PHP Application Framework
Software Consulting, Web Solutions, Business Intelligence
Company Profile, Press Releases, Jobs & Careers, Contact Us, Location, Legal, Images/Logos